Welcome to Premier

Your people are your most precious asset. Whether you are an existing Premier client, or a new customer looking to experience our services for the first time, welcome

DETERMINING THE FRAMEWORK
The interview in the context of a selection process
The purpose of the interview
Creating and using a job specification
Using a person specification· Making criteria-based decisions

CREATING THE INTERVIEW STRUCTURE
Introducing and outlining the interview process
The stages of interviews
Clarifying objectives through each stage of the interview
Keeping structured interview notes

ESSENTIAL COMMUNICATION SKILLS
Creating the right environment
Identifying appropriate questions to elicit quality information
Using the ‘communication cycle’
Words, tone and body language
Active listening skills

4 Ravey Street
London EC2A 4QP
t: +44(0)20 7729 1811
f:+44(0)20 7729 9412
information@premiercs.co.uk