THE FUNDAMENTALS OF FACILITATION
Defining what is meant by facilitation
Recognising the skills and qualities of the effective facilitator
Outlining your role and responsibilities as the facilitator
APPROACHES TO FACILITATION
Recognising the parameters of facilitation Analysing the various approaches
Integrating your approach with the group to meet objectives
GROUP DYNAMICS
Developing awareness and understanding of group dynamics
Fostering communication and listening within the group
Knowing techniques to handle disruptions Working through problem solving
issues with groups |
EFFECTIVE COMMUNICATION OF THE FACILITATOR
Practising the skills for effective listening
Using appropriate and effective questions to develop participation
Recognising your impact upon the group through awareness of Transactional
Analysis
Using techniques & tools for information gathering, analysis &
participative group working
MANAGING DIFFERENT SITUATION
Handling different people types
Working through techniques to draw out ideas, beliefs and experiences
of the group
Knowing how to promote constructive feedback rather than criticism
Running effective participative sessions |
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