Outlook 2010 Training Course

Objectives:This one-day Outlook training course shows you how to send and receive emails in Outlook 2010, how to use the calendar, how to manage contacts, and much more useful information.

Who should attend:This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to use Microsoft Outlook 2010 to compose and send email, schedule appointments and meetings, manage contact information and tasks.

OUTLOOK 2010 TRAINING COURSE CONTENT DURATION - 0.5 DAY

Module 1 – Introduction to Microsoft Outlook 2010
Features and Benefits of using Outlook 2010
Working with the Ribbon
Using the Office Button
Understanding tabs, groups and commands
Using contextual tabs
Customize Ribbon
Add custom tabs and groups
Export a customized ribbon
Office Backstage

Module 2 - Sending Messages
Preparing and Sending messages
Formatting messages
Using Draft Messages
Addressing and sending messages
Prioritising messages
Spell-checking messages
Setting an Auto-signature
Creating Voting Buttons
Requesting Receipts for e-mails

Module 3 - Receiving Messages
Reading messages
Replying to and forwarding messages
Flagging Messages for follow up

Module 4 - Managing Attachments
Attaching files and objects
Retrieving attachments
Storing attachments

Module 5 – Filing Messages
Sorting & Finding Messages
Default & Custom Views
Creating new folders
Sorting folder contents
Creating and applying folder views
Allowing others to view your folders
Creating Rules for redirection
Out of Office replies
Deleting Junk mail
Deleting and Archiving messages

Module 6 – Contacts
Creating a personal contact
Editing/deleting a contact
Viewing contacts
Emailing contacts
Categorising contacts
Creating distribution list in contacts

Module 7 – Overview of Calendar
Navigating the calendar
The different Calendar views
Scheduled View
Creating an appointment
Creating events
Creating recurring appointments
Creating Meetings and inviting others
Setting Reminders
Viewing other’s calendars
Deleting an appointment
Printing the calendar

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